Contact Us

Atlantic wants to hear from you! Please use the form below to request a proposal for our services, ask a question, or give us feedback and one of our Customer Care representatives will be in touch.

Frequently Asked Questions

Why should I park with Atlantic?

In short, because we care. We are a local company that knows the DMV inside out. There is always easy access to upper management and you don’t have to filter your requests through somebody in a different state with limited knowledge about your garage.

We are responsive at all times of day and form partnerships with onsite property management teams to make sure all tenants and visitors have an excellent parking experience. We also do the right thing.

Recently, after applying and receiving the COVID-19 PPP loan, we brought back many of our parking attendants who weren’t required in our garages due to the downturn in the business need. In order to make productive use of their time, we formed cleaning crews and painted the entrance areas (islands, curbs, etc.) at our garages at NO COST to ownership. The project was a huge success and many of our customers have commented about how great our garages look after returning to work. This is the kind of attention to detail you get when working with Atlantic.

I want to praise or I have a concern about the service I received and/or my interaction with the parking attendant.

Atlantic Services Group would love to hear from you whether it is positive or negative.

Please call or email our customer care division and they will ensure it is forwarded to senior leadership in the event they can't rectify the concern with you.

Customer Care: 202.466.5050 and/or

We look forward to speaking with you.

I want to sign up for daily or monthly parking. What do I do?

From our homepage enter the location you want to park -> Type the address where you are looking for monthly parking -> select hourly or monthly -> follow the additional prompts -> you will be directed to the application and pay the first bill.

Contact Form

Your transaction ID can be found in your emailed receipt or in your purchase history.